Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

James m
As always a pleasure to deal with again and very professional from start to finish 3rd memeber from the same family to purchase keep up the good work lads and all the best for 2019
Called up before hand to see if the car was still available and it was, arranged a time and they had the car out ready for me arriving, very helpful salesman, went out on a test drive, loved the car decided to go ahead, car was ready the next day. Had no issues at all with this dealership.
Already had my finances arranged and seen a VW Golf at this place, I fell in love with it soons I seen it, I was optimistic about the sales chap saying he could better my finance but they stepped up and saved me £32 per month! Very impressed lovley people thank you so much.
friendly staff, no hard sell just helpful and informative. very happy with the service I received and the car I purchased, would have no hesitation in recommending this company.
5 out of 5 stars - Very informative, pleasant and welcoming. Vehicle was as described, clean and in excellent condition.The offer of a test drive was provided and the vendor gave an informative description of the vehicle. Explanation and the preparation and ease of documentation was very smooth. A definite recommendation to anyone contemplating buying a car, to contact this seller.
Robert Gibbs
I've just bought a car from this company. Great service and really nice people. Would recommend. Went above and beyond. Thanks.
Visited Newcastle Car Sales looking to purchase a car that suited my lifestyle and budget. I was dealt with by Michael who was so helpful and took the time to listen to what i wanted. As a result i have just bought a lovely Clio and i am so happy with it. Would definitely recommend Newcastle Car Sales especially for the quality customer service and professional standards.

Bought a saloon from here and the entire process was great. Michael was spot on to deal with, and let me take the car to my mechanic. I even got a lift home when I first visited.

After I bought the car a sensor went causing the glow plug light to flash. I gave Michael a ring and he got it booked into the garage that sorts the MOT and service straight away and the warranty covered it.

Very happy with the purchase
Went looking for a car on Saturday by Monday I was taking my new car home. Micheal was such a nice friendly chap, no hard sales just appeared to be a genuine person. I bought a lovely Honda Accord 07, in lovely condition and a dream to drive. We organised collection for Monday afternoon and I took time off work, despite a problem with the MOT rollers, the car was taken to another garage and the MOT was sorted with no delay to me taking possession. Nice friendly staff and a really personal service. Thank you
Alex Stephenson
Just bought out second car from Newcastle Car Sales and we are very happy with both cars and the service. We have dealt with Michael who is super helpful, goes beyond the call of duty and kept us constantly informed of the progress of our cars and nothing was too much hassle - even after our purchases! Would recommend to anyone.
David Taylor
Great friendly dealership, no pressure selling, and a very nice range of cars!
Jennifer T
Good honest car sales, no hard sell and great cars at fair prices